Measure what matters with customizable metrics and engaging visual representations.
Success Metrics
Choose from a wide array of prepopulated business and customer metrics to measure your CX success. Or, simply add the metrics that matter to your business.
Business Impact Analysis
Determine each recommendation's potential business impact based on business and customer value, level of effort, costs involved, and any other relevant metrics for your business.
Journey Health Metrics
JourneyTrack automatically generates a health score for every journey, simplifying the process of identifying and enhancing the journeys that need attention.
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